سياسة الاستبدال والاسترجاع

Replacement and Return Policies 1 - The return period is within one day of receipt by the customer 2 - The replacement period is within 3 days of receipt by the customer 3 - This policy applies if the product is in its original factory packaging and in the same condition as at the time of purchase. 4 - When returning, all accessories received with the product at the time of purchase must be returned in their original packaging. 5 - Products that have been opened and have a manufacturing defect can be replaced with the same item, provided that the customer delivers them to Binoura store within the replacement period of 3 days. 6 - The original purchase invoice must be attached when initiating the replacement or return procedures or the order number. The shipping cost for return or replacement, if the customer wishes to replace or return, is borne by the customer. Shipping to Binoura's address If the product arrives, it is inspected by the staff, and if it is intact, the amount is refunded to the customer within 3 to 7 working days to the accountant's card.